Excellent! Our driver spoke in english, being very friendly and answering. Our guide in Auschwitz was their museum guide but very very great and also did guide all that time with pride to victims. Guide also answer to everything and she tell us everything and also stories, so breathtaking. If you wanna have great experience, go with them!

Fizemos a reserva para as 8h45 e no dia anterior a hora alterou para as 7h15 o que impactou um pouco a nossa experiência. A van estava ok mas as pessoas estavam todas sem máscara o que nos incomodou visto que estamos no meio de uma pandemia mundial. A Júlia, nossa guia na van foi extremamente atenciosa, parabéns. No entanto a guia nos campos foi uma desilusão. Não demonstrou qualquer tipo de emoção e falava num tom monocórdico o que impactou pela negativa a experiência. Fez a tour a correr, não gostava de perguntas e era pouco amistosa. De resto foi uma experiência muito interessante.

Although my departure time was changed, the tour was excellent. Transport at the scheduled time without confusion and an excellent guide. However, there could be a longer lunch break between Auschwitz and Birkenau for lunch and some points the guide passed too quickly, it would be nice to have more time to absorb and look at things.